Shipping / Delivery Policy (EN) — Al Nadaa Supermarket

• Coverage: Kuwait (selected areas).

• Processing: typically 1–2 business days; many orders are same-day depending on slot availability.

• Delivery Windows: shown at checkout (e.g., 10:00–14:00, 16:00–22:00).

• Fees & Minimum Order: displayed at checkout; we may offer free delivery above a threshold.

• Substitutions: if authorized, we’ll replace with a comparable brand/size and adjust the final bill.

• Missed Delivery: if address or contact is incorrect/unavailable, re-delivery fees may apply.

• Inspection: please check items on delivery; report issues within 24 hours.