CRM (Customer Relationship Management)
A CRM keeps every customer and lead in one place: who they are, where they came from, and what to do next.
A CRM (customer relationship management) system is software that stores your contacts and leads and tracks every interaction, so you know who to follow up with and how. For a small business it turns scattered messages into an organized pipeline. Scaanme includes a self-building CRM that captures every scan, tap, link open, form fill, booking, and order automatically with no pixel to install, deduplicates contacts, shows an explainable lead score, and can draft a follow-up with AI.
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