Refund Policy
Last updated: May 2026
At Scaanme, we are dedicated to providing an elite digital identity and smart business enablement experience. We offer a 14-day money-back guarantee for all new subscriptions. If you are not satisfied for any reason, you are entitled to a full refund within 14 days of your initial purchase.
Eligibility
To be eligible for a refund, the request must be made within 14 days of the initial subscription purchase date. This guarantee applies to first-time subscriptions only. Renewals and upgrades are not eligible for the money-back guarantee.
How to Request a Refund
Contact us at [email protected] with your account email and the reason for your request. We will process eligible refunds within 5-10 business days.
Cancellation
You can cancel your subscription anytime from your account dashboard. There are no cancellation fees. You retain full access to your paid features until the end of your current billing cycle.
Merchant of Record
Our order process is conducted by our online reseller, Paddle.com. Paddle is the Merchant of Record for all our orders, handling payment processing, billing inquiries, tax calculation, and refund processing in accordance with global standards.
Contact
For refund inquiries, contact us at: [email protected]
Scaanme.com is owned and operated by Bader Hussein Omar E-Commerce Establishment, a registered entity in the Hashemite Kingdom of Jordan and the Arab Republic of Egypt.