Scaanme
عربي
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Online Store

Launch a full WhatsApp-powered store: customers browse, add to cart and order directly via WhatsApp.

6 min read

Create your store

  1. Go to Stores → Create new and fill the form: language, banner + logo (required, choose & crop), store name, personalized link, greeting, currency, country code, WhatsApp number and footer text. Then Choose a theme.

  2. Click Save. You will see “New WhatsApp Store Created Successfully!” and the store editor opens with its own Sections menu.

Fill your store (Save on each)

  • Categories, click Create new, upload a category image and name it (e.g. *Canvas Prints, Frames, Albums*).

  • Products, Create new: choose a category, an optional badge (e.g. *Bestseller*), image, name, short + long description, regular & sales price, and stock status. _Tip: give the rich-text editor a second to load before saving._

  • SEO, set Meta Title (≤ 70 chars), Meta Description (≤ 160) and Meta Keywords (≤ 70). _Exceeding these limits silently cancels the save, so keep within them._

  • Policies, add Privacy, Terms, Return/Refund, Shipping, Cookie and support text. These appear as links in your store footer.

  • Settings & Advanced, choose order types (delivery / take-away / dine-in) and invoice prefix, and enable directory listing, PWA, language switcher and custom CSS/JS.

Your live store

  • Visit your store link. It shows the banner, categories, products with sale + original pricing and badges, an add-to-cart / WhatsApp-order button, and your policy links in the footer.

Frequently asked questions

  • How do customers pay for orders in my store? ScaanMe stores run on WhatsApp: customers browse your products, add to cart and place the order directly through the WhatsApp-order button. There is no built-in payment gateway, so you arrange payment with each customer over WhatsApp.

  • What do I need to create a store? Go to Stores then Create new and fill the form: language, a banner and a logo (both required, you choose and crop them), store name, personalized link, greeting, currency, country code, WhatsApp number and footer text, then choose a theme and click Save.

  • Why does my store SEO fail to save? The SEO fields have limits: Meta Title up to 70 characters, Meta Description up to 160 and Meta Keywords up to 70. Exceeding any of these silently cancels the save, so keep each field within its limit.

  • What order types and policies can my store show? In Settings and Advanced you can choose order types (delivery, take-away or dine-in), set an invoice prefix, and enable directory listing, PWA, a language switcher and custom CSS/JS. In Policies you can add Privacy, Terms, Return/Refund, Shipping, Cookie and support text, which appear as links in your store footer.

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