Build Your WhatsApp Store

A WhatsApp Store is a complete mini shop that lives at its own ScaanMe link, with a banner, a logo, product categories, and a full product catalogue — but instead of taking card payments online, every order is sent to you as a tidy, pre-written message on WhatsApp. It's the fastest way to sell when most of your business already happens in chat: the customer browses, adds items to a cart, fills in their name and address, and taps one button that opens WhatsApp with the whole order typed out for them. You confirm, arrange delivery or pickup, and collect cash or transfer however you already do.

It's built for small shops, home businesses, restaurants, boutiques, pharmacies, bakeries, and any seller who wants an online catalogue without the cost and complexity of a full e-commerce platform. There are no transaction fees and no payment gateway to set up — your existing WhatsApp number is the checkout. Because the store is just another ScaanMe link, you can put it on a card, a QR sticker, your bio, or an NFC tag, and it works on any phone with no app to install.

This guide walks the whole build in order: creating the store shell, adding categories, adding products with their images and prices, choosing how customers can order (delivery, takeaway, dine-in) and the delivery economics, and finally how a customer actually browses and checks out through WhatsApp. Work top to bottom the first time — each section builds on the one before it. Your free-trial or paid plan sets the ceilings (how many stores, categories, and products you can create), and ScaanMe stops you with a clear message the moment you reach a limit, so you never lose work.

Before you can add a single product, you create the store shell — the container that holds your branding, currency, and WhatsApp number. From your dashboard open Stores and click Create New Store. Think of this step as opening the shop: you're setting the name on the door, the sign, the colours, and the phone the orders will ring on. If your plan has already reached its store limit, ScaanMe redirects you here with a notice to upgrade instead of letting you start a store you can't finish.

First pick a theme by clicking Choose a theme — this is the visual skin of your storefront (modern light/dark colour sets and themed designs like a supplement, juice, gym, or pet store). The theme decides layout, colours, and feel, but not your products, so choose the look that fits your brand; you can preview each one in the picker before selecting. Then set the Language for the storefront, which controls the default text direction and labels your customers see (for example Arabic gives a right-to-left layout).

Upload your Logo (a square brand mark shown at the top of the store) and one or more Banner images. The banner is important: you upload images one after the other, and every image you add becomes a slide in a rotating banner carousel at the top of your storefront. Use the banner to show your best products, a promotion, or your shopfront — landscape images sized close to how they'll display look sharpest, since oversized source files are auto-optimised but very small ones can look soft.

Enter the Store name (the display title customers read) and your Personalized Link — the slug that becomes your store's web address, e.g. scaanme.com/your-store. The name and the link are deliberately separate so an Arabic or styled store name never leaks into the URL: type a clean, URL-safe handle for the link (letters, numbers, hyphens; minimum three characters). ScaanMe checks availability live as you type and won't let you save a link that's already taken or reserved, which prevents two stores from clashing on the same address.

Choose your Currency from the list — this sets the symbol shown beside every price across the whole store, so pick the one your customers actually pay in. Then add the subtitle (a short welcome line under the name) and your store's Country Code + WhatsApp Number. This number is the heart of the store: it's where every order lands, so enter the exact number that's on WhatsApp and watches for messages. Finally write the WhatsApp Footer Text — a short thank-you note that's appended to the bottom of every order message (for example "Thanks for ordering, we'll confirm shortly!").

Click Create to save. ScaanMe builds the store, sets sensible defaults for you behind the scenes — round-the-clock business hours and Delivery turned on by default — and takes you straight to the Products screen so you can start filling the shelves. At this point the store technically exists and has a live link, but it's empty; the next sections add categories and products. You can return any time to Edit Store to change the banner, name, currency, or WhatsApp number — none of that is locked after creation.

Categories are the sections of your shop — "Drinks", "Mains", "Accessories", "New Arrivals" — and they're worth setting up *before* products because every product must be filed under one. On your storefront the categories appear as a swipeable slider strip near the top, so customers tap a category to jump to those items. Good categories make a big catalogue feel small and shoppable; a store with one giant undivided list is much harder for customers to navigate. Open Categories from the store's left menu to begin.

Click Add Category. Upload a Thumbnail image — this is required and is the little picture shown for the category in the slider, so use a clear, recognisable image (a representative product or an icon-style graphic). Accepted formats are JPG, PNG, JPEG and WebP, and the file must stay under the size limit; if you skip the image the form won't save and tells you a thumbnail is required.

Type the Category Name (required) — keep it short and scannable, since it shows on a small slider tile. If your store serves Arabic customers, also fill the Category Name (AR) twin field; ScaanMe stores this as an Arabic overlay so the category shows the right name in each language, falling back to the English name automatically if you leave Arabic blank. There's a Suggest with AI button beside the Arabic field that drafts a natural translation for you, which you can edit before saving.

Save the category and it appears in the table with a status of Enabled. Each row has an actions menu where you can Edit (change the name or thumbnail) or Delete it. Toggling a category to Disabled hides it and its products from the storefront without deleting anything — useful for a seasonal section you want back later. Note your plan caps the number of categories; when you hit it, ScaanMe blocks new ones with an upgrade message, so group thoughtfully rather than creating a category per product.

Now you stock the shelves. Open Products from the store menu and click Add Product — this is the form where each item gets its photo, name, prices, and stock status. Every product belongs to exactly one category and shows on the storefront as a card with its image, name, badge, and price. Take a little care here: clear photos and honest prices are what turn a browse into an order, and you'll be editing these far less often than you'd think once they're right.

Choose the Category this product belongs to from the dropdown (only enabled categories appear, which is why you build categories first). Then add the Product Image — the main photo shown on the card and product page. You can upload more than one image; the first is the primary shown in the catalogue and the rest appear in a gallery on the product's own page. Use bright, square-ish photos on a clean background so all your cards look consistent in the grid.

Fill the Product Name and the Product Short Description (both required). The short description is the one-line summary shown under the name on the card — keep it to a tempting phrase like "Crispy, double-fried, served with garlic dip". Below that, the rich Product Description is a full editor for the product's own page where you can add formatted text, links, and even inline images; ScaanMe safely cleans this HTML and auto-opens any links in a new tab, so you can paste freely without worrying about breaking your store.

Set the prices. Regular Price is optional and acts as the "before" price — when you fill it, the storefront shows it struck through next to the lower selling price, which signals a discount. Sales Price is required and is the actual amount the customer pays and what's used in the cart total. So for a normal-priced item, just fill Sales Price; to show a markdown, put the higher number in Regular Price and the lower number in Sales Price. This is the cleanest way to run a sale without editing the same number twice.

Pick the Status — In Stock or Out of Stock. In-stock products show a green status and are fully orderable; out-of-stock products are flagged so customers (and you, in the table) can see they're unavailable. Optionally type a Product Badge, a short label printed as a coloured ribbon on the card ("New", "Bestseller", "-20%") to draw the eye — like the category name, the badge has an Arabic twin and a Suggest with AI helper. There's also an optional Stock quantity field and a Video URL field if you want to attach a product clip.

If a product comes in choices — sizes, colours, flavours — use the Variants builder to define option groups (e.g. a "Size" group with Small / Medium / Large). Variants let one product cover several options instead of cloning it, and each option can carry its own price difference that's added to the total when chosen. ScaanMe sanitises and recalculates variant pricing on the server when an order is placed, so a customer can never tamper with the price by editing the page — you always get the correct total.

Click Save and the product appears in the products table with its category badge, image, name, and status; you can Edit or Delete any row from its action buttons. Repeat for each item. Your plan caps the total number of products — when you reach it, the save is blocked with a clear "You have reached the plan limit" message, so the catalogue size is the main reason to choose a larger plan. For big catalogues, the products screen also offers Import and Export so you can bulk-load products from a file instead of typing each one.

Open the store's Settings to control *how* people can order and the money rules around it. This is where you decide whether customers can have orders delivered, pick them up, or eat in, and whether you charge for delivery. These choices shape the checkout your customers see — for example, a delivery address field only appears when delivery is an option — so set them to match how your business actually operates.

Choose the order types with the three checkboxes: Order for delivery (you deliver to the customer's address), Take away (the customer collects from you), and Dine in (the customer eats or uses the item on your premises). You can tick any combination, and at checkout the customer picks one of the methods you enabled. The one rule ScaanMe enforces is that at least one must be on — if you untick all three it refuses to save with "Please select at least one delivery option", because a store with no way to fulfil orders can't take any.

Below the order types are three optional money fields; leaving any blank simply turns that feature off, so an unconfigured store behaves exactly as before. Delivery Fee is a flat charge added to the order total when the customer chooses delivery — set it to your standard delivery cost, or leave it empty for free delivery on everything. The fee is added to the cart on the server side at checkout, never trusted from the customer's browser, so the total a customer sees is the total you actually charge.

Free Delivery Above waives the delivery fee once the cart subtotal reaches the amount you set — a classic nudge to grow basket size ("Free delivery over 50!"). It only does anything if you've also set a delivery fee; below the threshold the fee applies, at or above it the fee drops to zero automatically. Minimum Order sets the smallest subtotal a customer must reach before they can check out; if their cart is under it, ScaanMe blocks the order with a message telling them the minimum and to add more items. Use this to make small orders worth your while.

The same Settings screen has an Invoice Prefix (defaults to INV-) that's stamped on the front of every order's invoice number — change it to match your bookkeeping (for example ORD- or your shop initials). Each order ScaanMe records is auto-numbered in sequence behind this prefix, so your invoices stay tidy and consecutive. Click Save when you're done; the changes take effect immediately on your live storefront, with no need to touch any product.

When a customer opens your store link they land on the storefront: the rotating banner carousel at the top, your logo and welcome subtitle, the swipeable category slider, and below it the product cards laid out in a grid. Tapping a category filters to its products; tapping a product card opens its full page with the image gallery, the rich description, any variants to choose, and the price. This is the "shop window" your banners and category thumbnails were built to make inviting.

The customer taps Add to cart on the items they want, choosing any variant (size, colour) and quantity as they go. A running cart keeps the list and the live total, applying your sale prices and variant price differences automatically. If you set a Minimum Order, they won't be able to complete checkout until the subtotal clears it — they'll see a prompt to add more — and if you set a Delivery Fee or Free Delivery threshold, the cart reflects those once they choose a delivery method.

At checkout the customer picks one of the order types you enabled (delivery, takeaway, or dine-in) and fills the contact details: their name, mobile number, and — when delivery is chosen — a delivery address, plus an optional note for any special instructions. These three core fields are required for delivery so you have everything you need to fulfil and reach them. The form is short on purpose; the goal is to get a complete order to your WhatsApp with the least friction.

The customer taps Place WhatsApp Order. ScaanMe assembles the whole order — each product with quantity and price, the chosen delivery method, their name and address, and your WhatsApp Footer thank-you note — into one neatly formatted message, and opens WhatsApp pre-addressed to *your* store number with that message ready to send. The customer just hits send. On your side the message arrives like any chat, so you can reply, confirm, and arrange payment and fulfilment in the conversation you already live in.

Every order is *also* recorded in your dashboard under the store's Orders screen, even though it travelled over WhatsApp — so you get a permanent, numbered record with the server-recalculated total, the delivery details, and a printable invoice, independent of the chat. From there you can view an order, mark it Paid, and update its status. This dual track means WhatsApp is your fast, human channel while the dashboard is your reliable ledger; nothing slips through the cracks of a busy chat thread.

Build in the right order: store → categories → products. Because every product must sit in a category and only enabled categories appear in the product dropdown, doing it out of order means backtracking. Sketch your category list first (aim for a handful of clear sections, not dozens), create those, then load products. A store with 4–8 well-named categories feels far more shoppable than one giant list, and it keeps you comfortably under your plan's category limit.

Use Regular vs Sales Price to run real promotions, not to fake them. Filling Regular Price only makes sense when there's a genuine higher original — the storefront strikes it through to show the saving, which is persuasive precisely because shoppers trust it. For a normally-priced item, leave Regular Price blank and just set the Sales Price; that keeps the card clean. Pair a real markdown with a Badge like "-20%" for a strong, honest visual cue.

Make your banner and thumbnails earn their place. The banner carousel is the first thing a customer sees, so use it for your hero products or a current promotion rather than a generic logo wall — and remember you add images one at a time to build the slideshow. Likewise, every category needs a clear thumbnail and every product a bright photo; the storefront is a visual grid, and one blurry or missing image makes the whole shop look unfinished.

Set delivery economics to shape behaviour, not just to recover cost. A small Delivery Fee paired with a Free Delivery Above threshold gently pushes carts toward a bigger basket, and a sensible Minimum Order stops you losing money on tiny deliveries. Start conservative, watch your real orders in the dashboard, then tune. Because all three fields are optional and recalculated server-side, you can experiment freely — turning one off is as simple as clearing the field and saving.

Treat WhatsApp as the conversation and the dashboard as the record. Reply fast in chat to confirm orders, but rely on the Orders screen for the authoritative total, the invoice number, and marking payment — the dashboard recalculates totals from your real product prices, so it's tamper-proof and audit-friendly even on a hectic day. Make a habit of marking orders Paid as money comes in, so your store doubles as a simple sales log.

Do customers need WhatsApp installed to order? Yes — the checkout's final step opens WhatsApp pre-filled with their order addressed to your store number, so the customer sends the order from their own WhatsApp. The vast majority of buyers already have it, which is exactly why this model is so frictionless. They browse and build the cart entirely in the browser; WhatsApp only comes in at the very end to deliver the order to you.

Can I change the banner, name, or WhatsApp number after creating the store? Yes, none of it is locked. Open Edit Store to update the logo, re-upload or reorder banner images, change the title and subtitle, switch the currency, or correct the WhatsApp number. Changes go live on your storefront immediately. The one thing to choose carefully up front is your personalized link, since it's the public web address people may have already saved or shared.

How do sale prices and the struck-through price work? Fill Sales Price with what the customer actually pays — that's the only required price and the one used in the cart. If you also fill the optional Regular Price with a higher number, the storefront shows it crossed out beside the sale price to signal a discount. Leave Regular Price empty for normal-priced items so no false "original" appears.

What happens if a customer tries to order below my minimum? ScaanMe blocks the checkout and shows them a message with your minimum amount, asking them to add more items before they can place the order. The check runs on the server when the order is submitted, so it can't be bypassed by editing the page. If you don't want a minimum, simply leave the Minimum Order field blank and the gate is off entirely.

Can I offer delivery, pickup and dine-in at the same time? Yes — tick any combination of Order for delivery, Take away, and Dine in in Settings, and the customer chooses one of them at checkout. The only requirement is that at least one stays enabled; ScaanMe refuses to save with all three off. The chosen method is recorded with the order and included in the WhatsApp message so you know exactly how each one should be fulfilled.

Why do I see orders in my dashboard if everything goes through WhatsApp? Because ScaanMe records every placed order to your Orders screen at the same moment it opens WhatsApp, giving you a numbered, server-verified ledger that's independent of the chat. There you'll find the recalculated total (including any delivery fee or coupon), the customer's delivery details, a printable invoice, and controls to mark the order Paid. WhatsApp is the conversation; the Orders screen is your permanent record.

How many products and categories can I add? That depends on your plan. Each plan sets a maximum number of stores, categories per store, and products per store, and ScaanMe stops you with a clear limit message the moment you reach one — it never silently drops data. If you outgrow your catalogue ceiling, upgrading your plan raises the limits; until then, prune out-of-stock or retired items to make room.

Reviews add social proof to your storefront — real-sounding praise sitting right next to your products is one of the strongest nudges toward a sale. Open the Reviews screen from the store editor to manage them all in one place. ScaanMe gives every store two ways to gather reviews: you can add reviews yourself (for example, transcribing the lovely WhatsApp messages customers already send you), and your customers can submit reviews publicly straight from the live storefront. This section is available on plans that include reviews; if your plan doesn't, ScaanMe shows a clear "Reviews are not available on your plan" notice and points you to upgrade rather than half-loading the feature.

To add a review yourself, fill the form at the top of the screen. Reviewer Name is the person's name shown in bold (required, up to 191 characters). Reviewer Subtext is an optional small line under the name — use it for a title, city, or order date, e.g. "Verified buyer · Cairo". Rating is a required star value from 1 to 5 chosen from a dropdown, drawn as filled stars on the storefront. Review is the testimonial text itself (required, up to 2,000 characters) — keep it specific and human. Reviewer Image is an optional photo of the reviewer; leave it empty and ScaanMe falls back to a neat default avatar, so a missing photo never looks broken.

Reviews from customers on the live store arrive through a public review form on the storefront. Anyone browsing can write their name, rating, and a few words and submit — no account needed. To stop spam, ScaanMe protects the public form with a hidden anti-bot field that silently absorbs automated submissions, so junk never reaches your list. These guest reviews are held back: every public submission lands as Pending and stays invisible on the storefront until you approve it. That gives you the final word on what shows publicly without discouraging genuine customers from leaving feedback in the moment.

The reviews table lists everything you've gathered, with a Source column that tells each entry apart at a glance: reviews you typed in are tagged Owner (and are approved on the spot, since you wrote them), while ones submitted from the storefront are tagged Guest. Pending guest reviews float to the top so they're easy to find. For each one you get two controls: Approve publishes it to the storefront instantly, and Delete removes it for good. Use Approve for honest feedback and Delete for spam, abuse, or off-topic notes — only approved reviews ever appear to shoppers.

Business Hours tell customers when you're open and back the "open now / closed" signals on your storefront. Open the Business Hours screen and you'll see all seven days laid out Monday through Sunday, each with two time fields — a Start Time (opening) and an End Time (closing) joined by the word "to". Set the hours you actually trade for each day, then save once at the bottom; the whole week is stored together in a single step.

Each time field uses your phone or computer's native time picker, so you tap in an opening and closing time rather than typing free text — that keeps the format consistent and avoids typos like "9pm" where you meant 9am. Enter the times for a normal trading day (for instance, 9:00 AM to 6:00 PM) on every day you operate. There's no separate "split shift" row, so for a single continuous shift just set the open and close and you're done.

To mark a day as closed, simply leave both its Start and End fields empty — a day with no times set reads as closed rather than open round-the-clock. This is how you handle a weekly day off: blank out, say, Friday's two fields and leave the rest filled. Review the whole week before saving so a day you meant to open isn't accidentally left blank, and so a closed day isn't left with stray hours from an earlier setup.

Pop-ups let your storefront grab attention at the right moment — to collect emails or announce something important. ScaanMe gives you two independent pop-ups on the Pop-ups screen, each with its own on/off switch, so you can run either, both, or neither. This screen lives under your store's advanced settings and is available on plans that include them; on plans without advanced settings the controls don't appear.

The first is the Newsletter Popup. Flip Enable Newsletter Popup on and your storefront shows a small email-capture window to visitors, inviting them to leave their address. It's the simplest way to build a marketing list off your store traffic — there's nothing else to configure here beyond the toggle; the email box is provided for you. Turn it off any time and the prompt disappears from the storefront.

The second is the Information Popup — a richer announcement window. Flip Enable Information Popup on and a details panel opens where you set the Image (the visual shown in the pop-up), a Title (the headline), and a Description (the body text). You can also add a call-to-action with Button Text and a Button URL so the pop-up can send people to an offer, a category, or any link. Use it for a launch, a holiday promo, delivery cut-off times, or a stock update.

Inside the Information Popup you'll also find a confetti effect option — "Do you want to activate the confetti effect?". Tick it and a celebratory burst of confetti animates over the pop-up when it opens, which works beautifully for a launch, a sale kickoff, or a milestone. Leave it unticked for a calm, businesslike announcement (a delivery delay or a policy note). It's purely a visual flourish layered on top of the same image-title-description content.

Store SEO controls how your store appears in search engines and when its link is shared on social apps and WhatsApp. Open the SEO screen and you'll set the small handful of fields that search engines and link previews read first. Getting these right is what turns a bare URL into a tidy, clickable result with your name, a clear description, and your icon — instead of a generic, truncated link nobody trusts.

Start with the Favicon — the tiny icon that shows in the browser tab, in bookmarks, and beside your store across the web. Upload a small, square version of your logo so your store is recognisable at a glance. Then write the Meta Title: the headline that appears as the clickable blue link in Google results and as the bold line in a shared-link card. Keep it within about 70 characters so search engines don't cut it off mid-word — lead with your store name and what you sell.

Next fill the Meta Description — the grey summary line under the title in search results and the preview text in a shared card. Aim for roughly 160 characters of clear, inviting copy that says what the store offers and why to click; longer text gets trimmed with an ellipsis. Finally add Meta Keywords, a short comma-separated list of the terms shoppers might search for, capped at 70 characters. Together these three text fields plus the favicon are what most people see before they ever reach your store, so a few minutes here pays off in every share and search result.

The Advanced Settings screen holds the power-user switches that change how your store behaves and how far it reaches. These options are available on plans that include advanced settings; on plans without them the section is hidden. Treat this screen as opt-in tuning — your store works perfectly with everything here left at its defaults, and you turn pieces on only as you need them.

Enable PWA turns your store into an installable app: when it's on, visitors get an "Add to Home Screen" prompt and your store opens full-screen from their phone's home like a native app, with no browser bar. It's a great fit for repeat-purchase shops. Enable Language Switcher adds a language toggle to the storefront so bilingual customers can flip between your configured languages (for example English and Arabic, with the layout flipping to right-to-left for Arabic) without you maintaining two separate stores.

Custom CSS and Custom JS are escape hatches for advanced branding: paste in your own stylesheet rules to fine-tune colours, spacing, or fonts, and your own JavaScript to add behaviour or third-party snippets. Both accept large blocks of code (up to about 25,000 characters each) and are injected into your live storefront, so use them only if you're comfortable with code — a stray rule or script can affect how the store renders. Test on a real device after editing, and keep snippets minimal.

Finally, the directory listing toggle — labelled "Show this store publicly?" — decides whether your store appears in ScaanMe's public website directory, where browsers can discover it among other stores. Turn it on to gain that extra exposure; leave it off to keep your store reachable only by people who have your direct link. Note that this toggle only shows when the directory feature is available for your store, and on some setups it may be enabled and locked on by default; in that case your store is already listed.

The Policies screen lets you publish the legal and informational pages a trustworthy store needs. ScaanMe gives you six dedicated sections, each opening into its own rich-text editor where you can format headings, lists, bold text, and links just like a word processor — no HTML knowledge required. Fill in the ones that apply to your business and leave the rest empty; you don't have to complete all six to save.

The six sections are: Privacy Policy (how you collect and use customer data), Terms and Conditions (the rules of buying from you), Return/Refund Policy (when and how customers can return items or get money back), Shipping Policy (areas, times, and costs of delivery), Cookie Policy (what trackers your storefront uses), and Contact Information / Customer Support (how to reach you for help). Each is optional, but the refund, shipping, and contact pages especially are what reassure a first-time buyer that there's a real, accountable business behind the store.

Each policy you fill in becomes its own page that customers reach from your storefront — typically through links in the footer — so a shopper can click "Return Policy" or "Privacy" and read the full text on a clean dedicated page. Because the editor is rich text, you can structure long policies with proper headings and bullet points so they're easy to skim rather than a wall of text. Update them any time; changes go live immediately, which makes it simple to keep your shipping times or refund window accurate as your business evolves.

The Settings screen is where you decide how customers can order and how delivery is priced. The first block is the delivery options: three checkboxes — Order for delivery, Take away, and Dine in — that control the fulfilment methods offered at checkout. Tick any combination that fits your business; a restaurant might enable all three, a pure online shop only delivery. The one rule is that at least one must stay enabled — ScaanMe refuses to save with all three off and shows "Please select at least one delivery option", because a store with no way to receive an order can't function.

Next is the Invoice Prefix — a short text tag that's stamped onto the front of every order's invoice number, defaulting to INV-. Set it to something branded like SHOP- or your initials so invoices are easy to recognise and reference when you talk to a customer. It only affects how order numbers read; it doesn't change the orders themselves or their sequence.

The Order Economics block sets the money rules around delivery, and all three fields are optional. Delivery Fee is a flat charge added to delivery orders — leave it blank for free delivery. Free Delivery Above waives that fee automatically once the cart subtotal passes the amount you set, a proven nudge to grow basket size ("spend a bit more, save the delivery"). Minimum Order blocks checkout below a set subtotal, protecting you from tiny, unprofitable orders. Enter amounts in your store currency; leave any field blank to switch that rule off entirely.

Save once at the bottom and all of these take effect on the storefront immediately: the fulfilment options reshape the checkout choices, the prefix appears on the next invoice, and the economics are recalculated on the server at checkout. That server-side recalculation matters — the delivery fee, free-delivery waiver, and minimum-order gate are all re-applied when an order is submitted, so the totals are always correct and the rules can't be skipped by tampering with the page.

Everything you set when creating the store stays editable from Edit Store. Reopen it any time to change the theme, language, Logo and Banner images, Currency, country code and WhatsApp Number, the Store name and Store greeting, and your WhatsApp Footer Text. The personalized link is deliberately locked here after creation so a saved or shared address never breaks underneath your customers. Changes save and go live on the storefront immediately.

To serve a bilingual audience, switch on the Add Arabic toggle in Edit Store. It reveals twin Arabic fields beside the main ones: Store name (AR) sits next to the English store name, and Store greeting (AR) next to the English greeting, with the Arabic boxes typed right-to-left. The English text stays in the base store while the Arabic is stored as a translation layer on top — so when a visitor views the store in Arabic (via the language switcher) they see your Arabic name and greeting, and English visitors see the English. Fill both languages for a polished, fully localised storefront.

Your store also has an active/status toggle you reach from the store list's actions menu (the three-dot menu beside each store). When the store is live the menu shows Disable, which takes it offline so the public link stops serving until you re-enable it; when it's off the menu shows Enable to bring it back. Use Disable while you're mid-renovation — reworking the catalogue or prices — so customers never land on a half-finished shop, then Enable when you're ready to trade again.

From the same actions menu you can pick the store's Business OS — the operating mode that shapes the storefront for your kind of business: Shop, Restaurant, or Cafe. Shop is the standard product-catalogue mode; Restaurant and Cafe unlock food-service features like menus and table/dine-in flows. The Restaurant and Cafe modes are plan-gated, so the selector only offers the ones your plan allows, and switching to a mode your plan doesn't cover is refused with a clear message. Pick the OS that matches what you actually sell — it changes the whole storefront experience, not just a label.

Two more actions round out store management. Duplicate clones the entire store — its settings, categories, and products — into a fresh copy you can rename and adapt, which is a huge time-saver when launching a second branch or a seasonal variant of an existing shop. Delete removes a store you no longer need. One important guard: a store with a custom domain linked cannot be deleted — ScaanMe blocks it and tells you to unlink the custom domain first. This protects you from accidentally pointing a live domain at nothing; unlink the domain, then delete.